Some Service Industry Heuristics

Some service industry heuristics:

- The critical commodity is the talent pool, so talent management is the firm's core competency.

- Risk management of the talent pool outweighs shareholder returns in the short-term. (Often paraphrased: employees come before shareholders.)

- Colleagues are customers. If the firm treats employees first, then nothing less can be expected of individual employees.

- The result of the firm, and its staff, treating each other as a customer... results in a environment of hospitality that has only one remaining vector along which to depressurise: towards the consumer.

On Bachelors who Wake up at 42, Afraid

For myself, every day is a dying day. Every day is a doing day. Thinking is doing. I've never thought age was important except when trying to empathise with partners who worried about age. You decide who you want to be, then execute it over ten years, forty years, if you have the attention span. And that started ten to fifteen years ago. I wonder what I will think in the future. Every day is a marrying day. ;p And every day is a divorce. (For realism, you have to stick, 'potential,' after each "day is a.")


Passing Thoughts

A few shower-time reflections on recent subjects.

(1) If commerce wasn't structured as a game, I wouldn't be engaged in it. There are writers and censors, pasts and futures, livings and dyings, the extinct and the persistent. I'm too lazy by nature - I'd be working a 9-5 and doing fun things with my free time.

(2) There are some things that you can only hypothesise; as hypotheses, such ideas have motivational uses. But if you determine the truth, the usefulness of the hypotheses disappears (or is short lived). Believing that you have the discipline to murder yourself is one such belief.

(3) Feminism, as a social movement, exists to address systematic biases in society. But those systematic biases are due to inequalities in male and female physique and psyche - feminism (in a particular society) is a reflection upon the state of the world as a result of those inherent inequalities, and a normative judgment that those inequalities should matter less (in that particular society). For example, male physiques are bigger and stronger on average than female physiques: this gets ploughed into normative judgments about women which feminists find undesirable - such feminists don't believe that the size of a gender's average body should be a primary determinant (or a determinant at all) in the political authority of that gender with regards to other genders. But too often the language of what feminism is is debated without discussing the physical mechanics of how feminism emerged as a movement.


I Expect the Next Three Months to be Hell

When the heat is up, the chaff burns away.  :) And that is the only cheerful thing that comes to mind this evening - the potential for improved work (delivery) at any expense. There's really only one way to find out if we make it. #darwinAwards


Introvert Bubbles

Very interesting - if someone turns off Facebook chat for your account, but if you don't turn it off for their account... while they remain your friend, you may see their username perpetually appearing and disappearing in your chat box on the right, as they use Facebook. But you cannot send them messages. It's a brilliant design, and I hope they don't change it.