So Emo

Series A funded startup comes by our cafe. Sales person provides a list of criteria for participation in their service. Criteria include the public advertisement of hours during which cafe prices will be slashed, the specific hours, and the specific margins to be reduced. Staff respond with "we'll have to discuss this internally."

Now get this, it is gold. The sales person says:

"OK. Can I sit here for a while longer? I am feeling emo."
And my advice to staff was:

"Now go get a cup, put two tissues in it, and place it on the table in front of the guest. We must always be hospitable."

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