A most Malaysian thing

Writing prompt by Eksentrika: We could use some Malaysian stories right about now. What's the most Malaysian thing that happened to you?

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I run a cafe. Every now and then, someone will Whatsapp the complaints number (me) to say something like, "are you the manager?", and I always reply, "I work at the cafe".

Sometimes, they will refuse to say anything if I behave like an ordinary staff member. Our staff are all trained to be fully responsible for all customer experiences on their shifts. We do not encourage customers to think of our ordinary staff as less than fully authoritative.

Yet it is a Malaysian culture to find someone with a larger title to complain to about their heart's desires. Always looking for leadership, but never getting along with the people right in front of them. So truly Malaysian.

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Some additional context:

1. We definitely do not have a high priority on being likeable staff. That is off-brand.

2. We literally have complaint feedback forms located from front to back of the cafe. Customer still wanted to talk to a manager. Did not want to submit a Google review when informed of that options. Really just seeking emotional labour. Pity the customer, as our staff are trained to minimise such effort.

Also this happens in every classist society.

I've had it with people complaining about backdoor Governments

Part 1. You are fools.
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(Ignoring for a moment the possibility that the notions of Parties, a Government, and an Opposition, are cultural syntheses which are not recognised by law, in the Constitution - let's fact check this later.)
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The Law allows backdoor Governments. It is the same Law that allows the King to rule, and the same Law that lets all citizens vote for the MPs, and the same Law that lets MPs (not all citizens) vote for the PM, and the same Law that allows the King to accept or deny the PM, and the same Law that allows the PM to appoint a Cabinet, etc.
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If you don't like the Law, get the MPs into position who will change the Law for you. If you fail to amass enough power to command such a force of MPs, quit blaming the MPs. Civil society fails and blames its representatives. The teacher must ask itself why its students do not cooperate, and the teacher must realign its lesson plan.
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Part 2. Addendum-dum-dum
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Someone somewhere commented that, "... this "... victim-blaming victims of authoritarianism" is some top level cuck energy". Well whatever logic you can fathom from that, I shall wholeheartedly agree with it.
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My very point is, that might makes right. The concept of victimhood exists only as a variety of what has once been called slave-morality. The key problem with Malaysian democracy is that our "soft spoken and accommodating" national values have always been designed to train peasants to "look to their leaders for guidance". This is absolute victimhood. A society (electorate) that wishes for its representatives (MPs) to do what is agreed must force their MPs (by hook or by crook) to bow to their demands.
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This means, instead of expecting MPs to play nice and honour their word, you need to have credible force of discipline for MPs who do not stick to their elected mandates. And you can't expect someone else to wield the stick for you, you have to wield the stick on your MPs.
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This means, instead of complaining that there are no good choices for MPs in your area, you have to become the best option for MP, or you have to build an organisation dedicated to producing better MP candidates for your area.
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By the way, you're not supposed to get this right the first time. You're expected to fuck up. Fucking up is normal. Right now you're complaining about the fuck ups. Just stop it. Get back to work.