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Well, broadly, I see commerce in general as a subset of social work... so I view all my commercial dealings as 'social work'.
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I do think that CSR is too often badly implemented - corporations can only be truly responsible for society if their core value chain is aligned with the interests of society. The wrong way to do it is damage society, then take a cut of profits, and use it on special projects outside the core value chain. But hey, the law allows us to do it either way!
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Sometimes shareholders will disagree. I have some shareholders who want us to increase profit regardless of opportunity cost. Sometimes the cost arises where we can increase profits, and break the law, and even get the public to agree with us that we should break the law - in circumstances like that, as the chief exec, I tend to put my foot down and say that we should be responsible for abiding by the law, when the law is not a bad law, and we should be popularising the law, and not opposition to the law.
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That being said, if there are bad laws, which damage peoples' lives, I may also choose to take a stand where we will break the law, in a fully cognizant manner, because the law is not beneficial to society. But then it makes sense for us all to be aware that for any corporate actions, there are potential litigations as any private or public party can come back argue about what is truly good for society.
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And as we know, there are many arbiters of 'what is the good life' or 'what is the true public good' and even going so far as to ask 'which public do we care about, as all humans are equal but some humans are more equal than others'? Right?
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:)
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So ALL of our businesses are social enterprises. But we just do not agree on who is doing it right.
Edit
2019-11-25 at 12:26 am
Caffeine and Breathe Regulation
Hypothesis: caffeine mimics adrenaline, i.e. it increases metabolic rate. So, in order to maintain CO2 and O2 levels in the blood, a caffeine user literally has to increase volume or rate of breath under standard atmospheric conditions. Failure to increase airflow results in the activation of the usual reflexes reacting to respiratory acidosis or hypoxia. That is how caffeine stresses people out. This is kinda enlightening.
Human Process Engineering
I think that office work can be effectively abstracted to desk operation. Desk operators need to be trained in generic desk protocol. The customised logic of each desk fits within this protocol. Each staff may operate multiple desks. Desks have inboxes and drawers. This completely bridges the gap between how we write processes for machines and processes for people. Heck, my bartenders and cooks are already doing this...
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