1. Any business using the global emergency as an opportunity to profit is playing fair. However, they're still subject to political pressure.
2. If your interest is "I want to pay lower fees, so I can have a better chance of surviving", then you can apply political pressure on XYZ service/producer to change their behaviour.
3. There are many ways to send messages. People can use private channels, or public ones. People can use formal channels, or informal ones. The end-game of a political pressure campaign is to modify the target's behaviour. How to get top dogs at XYZ company to do what you want them to do? Open question - many answers. In war you get a to take a multi-pronged approach.
4. Is it "war"? Up to the reader - some will say their existence depends on making it through this period.
:)
:prayhands: What is fair? I also don't know. hahaha
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A lot of restaurants don't understand that delivery is a feature, not an app. If you sign up with a delivery platform, you turn your app into someone else's feature, and if you spend time developing that channel, you're developing a feature for someone else's app, when instead you could be spending time developing your own app and its features, and reducing your own app's bugs. Well, that's just economics, I suppose...
Later point on network effects: the more people use, for example, UberEats, the greater the chance of UberEat's monopoly. This is not the same for the restaurant, no matter how many people order through the app ;). Herein we consider each business model's reason for existence... UberEats is a marketplace, a restaurant is either an entertainment boutique, or a convenience store. These each offer a different playbook.
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