Divisive Public Relations

For some brands, public opinion on whether the brand is doing the right or wrong thing, must be divided. This is imperative, for the strategy that such approaches serve.

Some Service Industry Heuristics

Some service industry heuristics:

- The critical commodity is the talent pool, so talent management is the firm's core competency.

- Risk management of the talent pool outweighs shareholder returns in the short-term. (Often paraphrased: employees come before shareholders.)

- Colleagues are customers. If the firm treats employees first, then nothing less can be expected of individual employees.

- The result of the firm, and its staff, treating each other as a customer... results in a environment of hospitality that has only one remaining vector along which to depressurise: towards the consumer.

On Bachelors who Wake up at 42, Afraid

For myself, every day is a dying day. Every day is a doing day. Thinking is doing. I've never thought age was important except when trying to empathise with partners who worried about age. You decide who you want to be, then execute it over ten years, forty years, if you have the attention span. And that started ten to fifteen years ago. I wonder what I will think in the future. Every day is a marrying day. ;p And every day is a divorce. (For realism, you have to stick, 'potential,' after each "day is a.")