I think I am starting to know enough about facilities management ... at least in Malaysia, to be able to piece together the software product space for it.
1. Administration
There are some pretty decently penetrated platforms with up to 1,200 buildings which can handle accounting, visitors, maintenances, service requests, and work orders.
2. Building Information Systems
- Card access / barrier gates / OCR
- parking
- CCTV
- elevators
- IOT for M&E
3. Statutory Governance Protocols
A huge bulk of administrative time is spent fudging around badly written laws ... and compliance with regards to how to run meetings, and how to vote.
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And then as I was telling a friend ... "this is one order of scale below your interest in urban design. But I think if I can get this API standardised at the one-building/plot level, then it opens up a number of opportunities for building the higher-order city-management system on top of it."
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