Quality Control for Grievance Processes

I sometimes spend a few hours counselling a friend who airs their grievances against me. I figured out how to limit the expense.

With regards to general grievances, I may try the following in the future :

- request 15 word summary ( requires structured thought prior to messaging )

- optional 150 word expansion

- expect to read in 1-2 minutes and conclude shortly after

- more time not encouraged ( if needed, recommend professional grievance counsellor )

Once again, the mapping of friendship to a special case of business, fully captures the value of the relationship. It is good to apply controls on quality.